Return and Exchange Policies

Costumer satisfaction is our priority, so in the unlikely event that you are not content with your order, please follow these steps to return or exchange:

  1. You have 7 days after the delivery date to fill in the requirement of refund or exchange.
  2. Send us an e-mail on : contact@weacedesign.com with the subject "Return and Exchange". And specify your order number and refund or exchange reasons.
  3. We will reply you as soon as possible and schedule a collection date. Do not send back items before our confirmation.
  4. To be eligible for refund the items should be unused and in it's original packaging.
  5. In case of return and exchanges the costumer is responsible for the delivery fee.

Damaged items:

  • In case you receive a broken or damaged item, please contact us immediately and we will send you a new one, and we will be responsible for the delivery fee.

WeAce Design was founded in 2019 by a new mom who found herself always browsing through homeware and decoration while staying up at night to care for her newborn.So she decided to turn her passion into a business and created WeAce Design .

At WeAce Design we believe appreciating and valuing simple things in life to turn every moment into a beautiful memory.

So we present you a carefully curated range of high quality homeware that will make your every day life prettier and happier.

We promise to provide you a warm and personalized shopping experience, so if you need any assistance don't hesitate to reach out!